Support & Consulting

Remote Support Plans

Do you have a specific budget in mind? Will you be needing support on a regular basis? Do you have a implemenation project in mind or in place? Is the Response Time a key factor in your development process? Are you looking to extend your development resources? If you answer yes to any of the previous questions, one of our new Support Plans is a valuable solution for your business.

We offer you a variety of options and you can choose the plan that best suit your needs. With all of our plans you will profit not only from discounted rates but also, development priority, SLAs, access to our senior engineers and other benefits described in our support plans table down below.

Here are some areas that our support plans cover:

• Analysis of Requirements
• Application Performance
• Software Architecture
• Security Audit
• Custom Builds & Patches
• Infrastructure evaluation
• Continuous Integration and Continuous Delivery
• Custom Development
• Legacy Application Migration Strategy and Implementation
• Box Product Support
• Product Upgrade Support
• Integrations

Customer Support & Consulting Plans

You can choose from our available subscription plans described below. Each plan comes with a support hours retainer. The support retainer entitles you a specific amount of support hours at a discounted service rate, and a specific SLA that will prevail for the duration period stablish or as long as you have support hours available in your retainer. In case you need additional hours, you can re-fill your support retainer by purchasing a new subscription.

Subscribe to a support plan today and let us add value to your projects. Ensure a lower rate and an SLA for when you'll need it the most. You will be given access to our online support system and can then start opening support tickets with us right away.

Need more? We can help you get there!